Privacy Policy

Last updated: 26 October 2026

Identity and Role of the Data Controller

showfran acts as the data controller for personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in accordance with UK GDPR and the Data Protection Act 2018. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and we can be contacted at [email protected] or 01494 671234.

Scope of This Notice and Individuals Covered

This privacy notice applies to all visitors to our site who interact with our professional resources on studio production topics including equipment setup, camera operation, lighting, sound, and workflows for television and live shows. It covers users located in the United Kingdom and explains how we handle data collected from website interactions, contact forms, and service enquiries.

Categories of Personal Data and Sources

We collect personal data such as name, email address, phone number, and any details submitted through forms. Additional information may include IP address, browser type, and usage data from cookies. Data is obtained directly from you when you submit forms or browse the site, as well as from analytics tools and service providers.

Purposes of Processing and Legal Bases

We process data to respond to enquiries on a contract basis or legitimate interest. For marketing communications we rely on consent. Analytics and site improvement are based on legitimate interests. Each purpose has a specific legal basis explained in detail to ensure transparency under UK data protection law.

Requirement to Provide Data and Consequences

Providing certain data is necessary to use contact features or receive responses. If you do not provide required information we may be unable to process your request or deliver the professional resources you seek. Optional data helps us improve services but is not mandatory.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance functionality and analyse traffic. Details are set out in our separate Cookie Policy which you can access via the site-wide cookie banner. You can manage preferences through your browser settings in line with PECR requirements.

Processors, Recipients and Legal Disclosures

We share data with trusted service providers such as hosting companies, analytics platforms and email delivery services acting as processors. Data may be disclosed when required by law or to protect our rights. Categories of recipients include IT support and professional advisors.

International Transfers and Safeguards

Some processors may be located outside the UK. We ensure appropriate safeguards such as standard contractual clauses or adequacy decisions are in place to protect your data during transfers.

Retention Periods and Criteria

We retain personal data only as long as necessary for the purposes outlined. Contact form data is kept for up to two years unless you request deletion. Usage data from cookies is retained according to our Cookie Policy. Retention decisions consider legal obligations and business needs.

Security and Data Minimisation Practices

We implement technical and organisational measures to protect data including encryption and access controls. We collect only the minimum data required and regularly review our practices to reduce risks, though no system can guarantee absolute security.

Data Subject Rights and How to Exercise Them

You have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights contact us at [email protected]. We will respond within one month as required by UK GDPR.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us. You can also object to direct marketing or profiling by using unsubscribe links or reaching out via 01494 671234.

Right to Complain to the Supervisory Authority

If you are unsatisfied with our handling of your data you have the right to lodge a complaint with the Information Commissioner’s Office at ico.org.uk.

Children and Age Restrictions

Our site is intended for professional users aged 18 and over. We do not knowingly collect data from children under 18 and will delete such information if discovered.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

Policy Changes and Effective Date

We may update this policy periodically. Changes will be posted here with a new last updated date. Continued use of the site after changes constitutes acceptance of the revised policy.